Privacy Policy
Last updated: June 1, 2026
1. Information We Collect
We collect information to provide better services to our users and process transactions for customized streetwear orders. The information we collect includes:
- Personal Identification Information: Name, email address, billing address, shipping address, and phone number when you create an account, sign up for our newsletter, or place an order.
- Customization Data: Text inputs, font selections, layout configurations, and specifications created in our Customizer Studio to print your custom garments.
- Usage and Technical Information: Browser type, operating system, and IP address collected automatically through cookies. We also collect anonymous site usage behavior using Vercel Analytics to improve our user experience.
2. How We Use Your Information
We use the collected information for various business purposes, including:
- Processing, manufacturing, and shipping your customized and standard apparel orders.
- Providing, maintaining, and improving our Customizer Studio interface.
- Communicating with you regarding order statuses, updates, and promotional newsletter offers (if opted-in).
- Analyzing user traffic patterns to enhance website loading speeds and visual layouts.
- Detecting, preventing, and addressing technical bugs or fraudulent transactions.
3. Data Protection and Storage
We implement a variety of standard security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal details. Payments are processed through secure gateways, and we do not store credit card or payment credential information directly on our servers.
4. Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except trusted third parties who assist us in operating our website, conducting our business, or shipping your orders, so long as those parties agree to keep this information confidential.
5. Your Rights and Access
You have the right to access, update, correct, or request deletion of your personal data stored with mdrop. If you wish to delete your account or modify your information, you can do so through the Account Settings panel or by contacting our support team directly.
6. Contact Information
If you have any questions regarding this Privacy Policy, please email our privacy team at privacy@mdrop.com.